D.W. Electrochemicals - Company Information
D.W. Electrochemicals was established in 1986. Our product, Stabilant 22™, originated in 1976, from Wright Electroacoustics, based on the R&D work of Wm. M. D. Wright.
After several years of field trials, the final product, Stabilant 22™ was introduced by Sumiko Audio, under the trade name Tweek©.
Stabilant 22™ was first tested for defense use in 1983 at the Canadian Forces Establishment, Cold Lake, Alberta.
D.W.E. was issued a NATO designation (CAGE) - 38948 as the supplier of Stabilant products for use as a "Contact Enhancer©".
Several sizes/formulations have their own NATO Stock Numbers.
Contact Information
(Updated: new address as of July 2023)
D. W. Electrochemicals Ltd.
70 Gibson Drive, Unit 12
Markham, ON L3R 4C2, CANADA
Phone: 905-508-7500
Fax: 905-508-7502
Email: dwel@stabilant.com
Our Product Line
Stabilant 22 is available as a concentrate, or in alcohol-diluted versions, in sizes ranging from 0.5 mL to 1 Liter.
Our Products & Sizes page gives the complete list.
Some product size/type variations are available only by special order
and some (for example, those containing alcohols) are subject to shipping restrictions.
Dealing with D.W. Electrochemicals Ltd. or Authorized Distributors
We deal with some customers directly, but most can obtain Stabilant products from our Authorized Distributors. You can obtain information about accounts and ordering from us (call D.W. at 905-508-7500) or see Ordering on this website.
While we provide many Technical Notes and Application Notes on this website, some types of usage may require additional assistance. Our technical staff are ready to provide assistance in determining the best use of Stabilant products for your organization.
At your request, a "Certificate of Origin", a "Quality Assurance Certificate", a "Certificate of Shelf Life" or a printed Safety Data Sheet will be provided either by us or by one of our distributors.
For those documents, or if you have any special requirements, please contact Betty Gordon, our International
Marketing Manager
by phone at:
905-508-7500 (or fax: 905-508-7502)
or by mail:
D.W. Electrochemicals Ltd.
70 Gibson Drive, Unit 12
Markham, ON L3R 4C2
CANADA
or Email:
Note: Please make sure that any e-mail that you send, lists
the field of your interest!
For example: manufacturing, distribution, automotive,
biomedical, small business, private sale, and similar. We also need your city/town
- state/province, and country.
We would also appreciate a telephone number and/or an email address.
With this information we will be able to answer any inquiries and to connect you
with one of our distributors if you wish to obtain our products.
We NEVER supply mailing lists of our customers for outside sale!
Notices
Precautions - Regarding Counterfeit Products
Some customers have called our attention to a company whose advertising states that "Tweek is dead" and offers their "Contact Conditioner" as essentially the same as Tweek. (Note that Stabilant 22™ was initially marketed as Tweek™, introduced by Sumiko Audio).
I am sure that many people have been cautioned against purchasing "fakes". Nonetheless it still happens. There are several things you can look for to protect yourself from dealers of "fake" products:
- A Safety Data Sheet - Every chemical product is required to have one in the United States, Canada, and most other markets.
- The Label must clearly state that the SDS is available.
- As the product (Stabilant / Tweek) that it presumes to replace has established patents, our products are protected against infringement by anyone who offers an "identical" product - one with the same essential formulation as our product. Users of genuine Stabilant™ products will see that the patent number is on the packaging as well as being on each bottle label.
When Sumiko Audio started to repackage Stabilant under license from Dayton Wright Labs, we had not yet been granted a Patent. At the time we were granted a patent, we notified Sumiko.
We could not alter the labels on bottles that had already been sold to distributors, but reserved the right to act against any new distributor who repackaged our material, without written authorization from us. We have never since granted a new repackaging license as, without having our own Quality Assurance records on file, we would not be able to track the materials and parts used in Stabilant products. If any person can take the time to examine our SDS's, we have been very thorough in our disclosure of product information.
In addition, we verify the delivery on any urgent order. We have situations such as A.O.G. (Aircraft On Ground) or production holdup in which shipment tracking is essential. Under ISO 9001 this is mandatory!
Over a period of several years, anyone who reads a newspaper or watches TV, must be aware of the scandal caused by the reselling of substandard or rejected aircraft parts as "new".
As we supply the Military, Defense contractors, Airframe Manufacturers, Hospitals (for example, scanning equipment used for Diagnostics), guarding our reputation is an essential part of our business. I believe that any reasonable person who reads this will understand our concern!
Please notify us by E-Mail at: dwel@stabilant.com if you see any such claim.
Warning:
D.W. Electrochemicals Ltd. will not be liable for any piece of equipment that has been treated with any product that claims to be the equivalent of any Stabilant product.
The old adage still applies: Buyer Beware